Step by step guide showing how to submit and manage flexible working requests

Example

This guide outlines the process for submitting and managing flexible working requests in a school, trust or other setting.

This includes:

  • timelines for acknowledgment
  • meetings
  • decision-making
  • possible trial periods
  • written confirmations
  • options for appeal following partial or full rejection of requests

You may wish to amend as appropriate and include this as part of your school, trust or other setting’s flexible working policy.

This process must be completed within 2 months of a request being made. It is good practice to reach a decision as quickly as possible, although the time limit may be extended if agreed by employer and employee.

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Who created this?

This resource has been developed through the Department for Education’s flexible working ambassador schools project, with support from other sector experts.

The guide has been designed for all schools and settings, including:

  • maintained schools
  • academies/trusts
  • special schools
  • alternative provision
  • pupil referral units

It can also be adapted for, or may be helpful to, other education settings, such as early years, sixth-form colleges, further education colleges and other providers.

Main content

3 step by step processes for submitting a flexible working request and the different scenarios for managing the requests:

  • approved without further discussion
  • approved after further discussion
  • partially approved or declined

A flowchart outlining these processes is also included in the resource.

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